Privacy Policy

1. Identity of the Data Controller

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), the data controller is Zenline Danışmanlık Limited Şirketi.

2. What Personal Data Do We Process?

• Identity data: First name and surname; where required for invoicing, Turkish national ID number or passport details.
• Contact data: Email address, telephone number and address.
• Customer transaction data: Requests, quote forms, invoice and payment information.
• Service materials: Documents, texts, audio and video content submitted for translation or interpreting services. Depending on their nature, these materials may contain personal data or special categories of personal data.

3. Purposes of Processing Personal Data

• Planning, pricing and providing translation and interpreting services,
• Conducting contractual processes and customer support,
• Carrying out finance and accounting operations,
• Using translation memory and terminology databases in a way that supports service quality,
• Fulfilling legal obligations and making the necessary notifications to competent authorities.

4. Transfer of Personal Data

Your personal data may be shared with the following parties in accordance with the conditions set out in Articles 8 and 9 of the KVKK and only to the extent necessary:

• Freelance translators, interpreters and editors engaged under a duty of confidentiality,
• Providers of translation management system, computer-assisted translation tool and server services,
• Certified public accountants, banks and public authorities authorised by law.

5. Collection Method and Legal Grounds

Personal data may be collected through online forms, email, telephone calls and documents submitted as part of the service. The data are processed on the legal grounds set out in Article 5 of the KVKK, namely the establishment or performance of a contract, the fulfilment of legal obligations and the legitimate interests of the data controller.

6. Your Rights under the KVKK

Under Article 11 of the KVKK, you have the right to learn whether your personal data are being processed; to request information if they have been processed; to learn the purpose of the processing and whether they are used in line with that purpose; to know the third parties to whom they are transferred; and to request the rectification of incompletely or inaccurately processed data and, where the conditions are met, their erasure or destruction.

You may submit your applications by email to [email protected] or in writing to the company’s registered postal address.

Zenline Danışmanlık Limited Şirketi

This text has been translated from the Turkish original; in the event of any discrepancy between the two texts, the Turkish text shall prevail.